Frequently Asked Questions
Basic Information
Reveal stands out among apartments in Phoenix by offering spacious, thoughtfully designed apartment homes as well as on-site amenities including two swimming pools with relaxing loungers and complimentary Wi-Fi, a 24-hour fitness center, renovated clubhouse, Wi-Fi lounge, dog park with agility areas, charcoal barbecue areas with ramadas, playground, sport court and controlled access. Residents benefit from convenient access to I-17, Loop 101, restaurants, retail, Turtle Rock Basin Park, Scottsdale, north Phoenix, downtown Phoenix, and major transportation routes, along with a professionally managed living experience.
The leasing office at Reveal is open Monday through Friday from 9:00 a.m. to 6:00 p.m., Saturday from 10:00 a.m. to 5:00 p.m., and Sunday from 12:00 p.m. to 5:00 p.m. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.
The leasing team at Reveal can be reached by phone at 602-971-6262, by email at [email protected], or through the online contact form on the property website. Contacting the leasing office is the best way to ask questions about availability, pricing, and tours.
Renters insurance is not required at Reveal, but is strongly suggested. Residents who need renters insurance recommendations may contact the leasing office, although residents may choose any provider.
Reveal offers a resident referral program for current residents with a $500 referral reward, subject to program terms, eligibility, and availability. Residents should contact the leasing office for current referral details and reward information.
If apartment homes are fully leased, Reveal does offer a waitlist. Prospective residents should contact the leasing team regarding current apartment availability, as apartment homes are leased on a first-come, first-served basis.
Reveal is a smoke-free community, and smoking or vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the full smoking and vaping policy.
The leasing team at Reveal supports English and Spanish, and additional language assistance may be available depending on staffing and resources. Prospective residents should contact the leasing office to confirm current language support options.
A valid government-issued photo ID is typically required for tours at Reveal. Additional documents, such as proof of income, may be helpful if you plan to apply during or after your visit.
Tours and Availability
Prospective residents can schedule a tour of Reveal by contacting the leasing office or using the online tour scheduling tool on the property website. Touring the community is a helpful way to explore apartment homes, amenities, and the neighborhood.
Reveal offers live video and in-person guided tours, depending on availability. Appointments are recommended but are not required. Prospective residents should contact the leasing office or visit the online scheduling page on the property's website to confirm current tour options.
Prospective residents at Reveal may be able to tour a specific floor plan, apartment view, or similar layout, depending on current availability and access. The leasing office can help identify the best touring option based on what is available for viewing.
Reveal offers both walk-in and appointment weekend tours, depending on staffing and leasing office schedules. The property does not offer after-hours tours. Contact the leasing team to ask about available tour times outside standard business hours.
Current apartment availability at Reveal can be viewed on the property website or confirmed with the leasing office. Availability may change quickly based on applications, move-ins, and upcoming vacancies.
Rent specials and move-in promotions at Reveal vary based on unit location and availability. Prospective residents should contact the leasing office or check the property website for the latest offers and leasing incentives.
Floor Plans and Apartment Features
Reveal offers a variety of apartment floor plans in Phoenix, including one-bedroom, two-bedroom, and three-bedroom layouts. Floor plan options are designed to meet different lifestyle, household, and space needs.
Square footage at Reveal varies by floor plan, with apartment homes ranging from approximately 720 to 1,444 square feet. One-bedroom apartments are approximately 720 square feet; two-bedroom floor plans are approximately 840 and 1,006 square feet; and three-bedroom floor plans are approximately 1,192 and 1,444 square feet. Prospective residents can review individual floor plans for layout details, room dimensions, and overall apartment size.
Apartment homes at Reveal may include finishes such as quartz countertops, hardwood-style flooring, shaker or modern wood-grain cabinetry, stainless steel appliance packages, matte black or brushed nickel hardware, deep-basin kitchen sinks, modern lighting, ceiling fans, pull-down gooseneck kitchen faucets, and dual-pane energy-efficient windows and sliders, with select units offering upgraded interior features. Finishes can vary by apartment home, renovation level, and floor plan.
Apartment homes at Reveal include an in-home washer and dryer. Residents should confirm specific in-home laundry features with the leasing office.
Apartments at Reveal are equipped with central air conditioning and heating to support year-round comfort in Phoenix. Specific heating and cooling systems may vary by building, floor plan, or apartment home.
Apartment homes at Reveal include private patios or balconies with additional storage.
Select apartment homes at Reveal include Nest smart thermostats.
Reveal offers accessible apartment features and step-free routes in select areas of the community. Prospective residents who need accessible features should contact the leasing office to discuss available options and accommodations.
Location and Neighborhood
Reveal is located in North Phoenix, offering convenient access to local shopping, dining, employers, I-17, and Loop 101. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.
Reveal is located within the Paradise Valley Unified School District. Reveal is within driving distance of Midwestern University, Paradise Valley Community College, Glendale Community College, Arizona College of Nursing, and Avalon Institute. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.
Parks near Reveal include Turtle Rock Basin, Quail Run Basin Park, Grover's Basin Park, and Moon Valley Park. Lookout Mountain Preserve is also located within minutes of the property. Reveal's central location provides residents with access to outdoor recreation, walking paths, green space, and local gathering areas in Phoenix, helping residents to maintain an active lifestyle.
Within about 10 minutes of Reveal, residents will find coffee shops such as Sahara Coffee, Serafina Coffee Roasters, Black Rock Coffee Bar, and Starbucks. Residents will also find grocery stores such as Fry's, ALDI, WinCo, Safeway, Sprouts, Walmart, and Target. Nearby fitness options include Planet Fitness, Burn Boot Camp, Prime Fitness AZ, Orangetheory, and LA Fitness.These nearby conveniences support a more connected and efficient daily routine in Phoenix.
Employers near Reveal include the Mayo Clinic Hospital, Taiwan Semiconductor (TSMC), Discover Network, Honor Heath, Honeywell, Cignaa, PetSmart, Cigna, Oaychex, United Healthcare, Chubb, Asurion, and Paradise Valley Community College.
Restaurant options near Reveal include a mix of local and national options. Within a five-minute drive, residents have access to Dave's Hot Chicken, Yutaka Japanese Restaurant, Poke Paradise, The Taco Spot, Lookout Tavern, Spinato's Pizzeria, Natalino Italian, Chili's Grill & Bar, Manuel's Mexican Restaurant and more.
Within a 10-minute drive of Reveal, residents have access to premier shopping options including Target, Walmart Supercenter, Michaels, Marshalls, Kohl's, Pet Supplies Plus, and more.
Public transit options near Reveal include a Valley Metro bus stop at 9th Street and East Bell Road. The property is also close to the Deer Valley Park and ride, helping residents access other points in greater Phoenix.
Pet-related services and amenities close to Reveal include Lookout Mountain Veterinary Clinic, North Phoenix Animal Clinic, Pet Supplies Plus, PetSmart, Camp Bow Wow, and Pinnacle Dog Park, helping residents care for pets close to home.
Lease Terms & Fees
Rent at Reveal in Phoenix varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.
Reveal offers lease terms ranging from 3- to 15-month leases, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes.
The standard security deposit at Reveal is $350; deposit amounts may vary depending on the applicant profile and lease terms. The property does not offer an alternative deposit program. Residents should contact the leasing office to learn more about any applicable costs.
When signing a lease at Reveal, residents may be charged fees such as a $50 application fee, a $200 administrative fee, applicable security deposit charges, and other required move-in costs. Specific one-time fees should be reviewed with the leasing team before lease signing.
Monthly rent at Reveal includes base rent only, while other recurring monthly costs may consist of resident-paid electricity, water, sewer, trash through Conservice, pest control charges, a $55 monthly internet (high-speed 1 gig) fee, and a $35 monthly community fee. Select costs vary by apartment home and lease terms.
Early termination at Reveal is governed by the lease agreement and requires a 60-day notice. Additional repayment obligations or lease-break fees may apply according to the lease agreement. Residents should review the lease terms carefully and contact the leasing office for guidance on the process.
Lease renewals at Reveal are offered at least 60 days before the lease end date, with notice timing and renewal pricing provided in accordance with lease terms and local requirements. Renewal options may vary based on market conditions and apartment availability.
Application and Screening Requirements
To apply for an apartment at Reveal, complete the online application or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.
Application approval timelines at Reveal typically depend on document completion, identity verification, and screening turnaround times, and may take approximately 24 hours, depending on document submission. Processing times can vary based on weekends, holidays, or incomplete applications.
Qualification requirements at Reveal may include a minimum income of 2.5 times the monthly rent, background screening, credit history review, and rental history. Applicants must have no judgments or evictions according to the current rental criteria. Applicants should review the property's official screening requirements for current standards.
Reveal accepts guarantors or co-signers for students or first-time renters, subject to the community's rental criteria. Guarantors may help support applicants who do not independently meet income or credit requirements.
Background checks are required as part of the standard apartment application process at Reveal, subject to applicable laws and screening policies. Screening also includes credit review, rental history, and income verification.
Application and administrative fees at Reveal include a $50 application fee and a $200 administrative fee. The administrative fee is refundable if the application is denied. Applicants should confirm current fee terms with the leasing office before applying.
Roommates at Reveal can typically apply together for the same apartment home, subject to occupancy guidelines and screening requirements. Income is evaluated on a combined basis. Credit and qualification standards are reviewed according to community policy.
If an application for Reveal is not approved, the applicant is notified in compliance with community policy and legal requirements. The administrative fee is refundable if an application is denied; however, the application fee is nonrefundable.
Payments and Rent
Residents at Reveal can pay rent through the online resident portal or in person. The resident portal supports electronic payment through Bilt. Online rent payment provides a convenient way to manage monthly housing costs.
Reveal offers flexible rent payment options through Flex, depending on eligibility and enrollment availability. Residents should contact the leasing office to ask about current payment flexibility options.
Additional fees associated with paying rent at Reveal include late fees and payment method fees. Payment method fees range from $9.95 for debit card payments to 3% for credit card payments. Late fees begin on the 4th; residents with late payments will be charged an initial $150 late fee, plus $10 per day thereafter. Residents should review the lease for complete payment policies.
Reveal offers electronic statements and auto-pay through the resident payment platform. Residents should contact the leasing office or review the resident portal for current payment features.
Utilities and Internet
Utilities at Reveal are billed separately from rent. Residents are responsible for in-home electricity, water, sewer, trash services, pest control charges, and internet service. The leasing office can confirm the current billing structure and resident-paid utilities.
Typical monthly utility costs at Reveal depend on the floor plan, apartment size, occupancy, seasonal usage, and local provider rates. Estimated utility costs generally range from $80–$120 per month, although actual charges will vary.
Reveal offers high-speed internet through a required internet program. Residents pay a mandatory $55 monthly for high-speed 1 gig internet. Wi-Fi is available in the clubhouse and both pool areas.
Internet service at Reveal is provided by Spectrum (formerly Cox Communications). Provider availability and internet speeds may vary depending on apartment location and community infrastructure. Residents should contact Spectrum for updated information on fiber and gigabit-speed details.
Parking and Transportation
Parking for residents at Reveal includes assigned covered parking and open parking spaces. Additional reserved parking spaces are available to rent. Guest parking is available in designated open parking spaces.
Optional reserved parking at Reveal is available for $35 per month per space. Residents should confirm current parking availability and charges with the leasing office.
Reveal does not offer electric vehicle charging stations for residents or guests.
Reveal does not offer dedicated bike storage for residents.
Amenities and Property Features
On-site amenities at Reveal include a newly renovated clubhouse with social seating and a large flat-screen TV, two swimming pools with loungers and Wi-Fi access, a Wi-Fi lounge with TVs and a printer, a 24-hour fitness center, an expansive dog park with agility equipment, gas grills, charcoal barbecue areas with ramadas, lush landscaping, a community playground, and a community sports court, creating a more convenient and connected apartment living experience in Phoenix.
Reveal has two swimming pools for residents, each offering relaxing loungers and convenient Wi-Fi access. Pool hours are typically 7:00 a.m. to 10:00 p.m., subject to seasonal operation, posted rules, and community policies.
Reveal offers a 24-hour fitness center with cardio and weight machines, giving residents convenient access to workouts close to home. The fitness center is open 24 hours a day.
Reveal has a newly renovated clubhouse and resident lounge with Wi-Fi, social seating, and a large flat-screen TV. Residents may not reserve space in the clubhouse.
Reveal offers a Wi-Fi lounge that is open when the leasing office is open. The lounge is equipped with televisions, and residents can use the leasing office's printer. This space supports residents who work remotely.
Reveal does not offer package delivery services.
Additional on-site storage is not available at Reveal.
Reveal offers monthly resident events to help build neighborhood connection and community engagement.
Reveal has controlled access, gated entryways, and a courtesy patrol.
Pet Policy
Reveal allows a maximum of two pets per apartment home, and requires a $150 refundable pet deposit, a $300 non-refundable pet fee, and $35 monthly pet rent. Breed restrictions apply.
Service animals and support animals at Reveal are handled in accordance with applicable laws and community procedures. Residents who need an accommodation should contact the leasing office regarding documentation requirements and the approval process.
Maintenance and Emergency Requests
Residents at Reveal can submit a maintenance request through the resident portal, by contacting the leasing office, or by using the designated service request process for the community. Emergency maintenance can be reached by calling 602-971-6262 and following the prompts for emergency maintenance. Residents should use the emergency line only for qualifying after-hours maintenance issues.
Maintenance response times at Reveal depend on the type of issue, service priority, parts availability, and staff scheduling. Emergency maintenance requests are typically addressed within 2 hours, while non-emergency requests are generally addressed within 48 hours.
Emergency maintenance issues at Reveal generally include situations such as active flooding, loss of essential utilities where applicable, major plumbing leaks, fire-related hazards, security issues, or other urgent conditions. Residents should follow the property's emergency maintenance guidelines and call the after-hours emergency line for qualifying emergencies.
Reveal provides preventive maintenance services such as filter changes, fire alarm testing, and pest control. Residents should confirm service frequency and access procedures with the leasing office.
Move-in and Move-out
Before move-in at Reveal, the apartment home is typically prepared through standard turnover steps such as a pre-move-in inspection, cleaning, maintenance review, and verification of readiness. Specific move-in preparation may vary by unit condition and community procedures.
Reveal provides a move-in checklist on the day of move-in. Residents should contact the leasing office for move-in planning resources and available guidance.
Elevator and loading zone reservations are not available at Reveal.
Reveal provides a move-in checklist on the day of move-in. Move-out inspections may be coordinated with the leasing team. Residents should contact the leasing office for move-in and move-out planning resources and available guidance.
Move-out requirements at Reveal typically include providing proper notice, returning keys or access devices, removing personal belongings, and leaving the apartment in the required condition. Residents should review the lease and move-out instructions for exact expectations and deadlines.
Deposit refunds at Reveal are handled according to the lease agreement and applicable law, after any applicable deductions for damages, cleaning, unpaid balances, or other charges. Residents should review the lease for deposit refund timing and conditions.
Corporate, Short-Term, and Special Programs
Reveal offers short-term leases, subject to availability, minimum lease requirements, and pricing adjustments.
Reveal accepts affordable housing vouchers or other rental assistance programs, subject to applicable laws, program requirements, and community availability. Prospective residents should contact the leasing office for the most current information.
Reveal does not offer preferred-employer discounts or relocation partnerships.
Reveal does not offer by-the-bed leasing, but its month-to-month and short-term leasing options may offer flexibility for students. The community does accept guarantors. Students should contact the leasing team to discuss standard leasing options.
Reveal does not offer furniture rental partnerships.
Sustainability and Eco-Friendly Features
Reveal offers eco-friendly amenities including ENERGY STAR-certified dual-pane windows and energy-efficient appliances.
Reveal offers energy-efficient appliances.
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